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Lead QA Engineer

Bothell, WA

your.email@example.com
111-222-3333
www.your-website.com

Summary

15+ years of experience working on industrial projects in diverse technologies; summary included:
  • QA Techniques & Deliverables: Involved in Test Automation (with and without UI, using custom coded scripts), Stress/Load/Volume, Black/White/Grey Box Testing, Defect management, Test Plans, Test Design, Test Case execution, System and Integration Testing, UAT, Test Data modeling, Business rule models, Code coverage analysis, Source Control etc.
  • QA & Project Management Experience: Managed QA personnel in all aspects of Quality Engineering (both onsite and offshore) including hiring, mentoring, development and training. Developed QA methodologies, processes and tools for resources planning, tracking and managed timely releases. Developed and documented business requirements for development of new and enhanced systems.
  • Release Management of multiple concurrent development project efforts, with multiple teams located around the globe (handle off-shore engineering efforts).
  • Experienced working with multitude of industry segments including, Finance, Logistics, Travel/Airlines, Production/Distribution, E-Commerce Retail and Services.

Work Experience

Lead QA Engineer

Walt Disney Parks & Resorts Online,

Aug 2011Current

Projects: DLR Mobile, DVC Mobile, DLR Hotels Re-design, Cars Land & HKDL.

Responsibilities:
  • Planned, prioritized, tracked, managed and updated test efforts, approaches and strategies on all assigned projects.
  • Followed Agile/Scrum methodology throughout project lifecycle to test new re-design of Disneyland mobile & DLR Hotels Re-design sites and updated QA milestones to all stakeholders during scrum meetings.
  • Configured, set-up and tested DLR & DVC Mobile functionalities and features on various smart phone devices (iPhone, iPad, Android, BlackBerry etc.) including emulators (iPhone, Android, BlackBerry).
  • Performed extensive UI, regression and system testing of DLR & DVC Mobile in QA, Stage and Production environments.
  • Performed defect reporting, isolation, reproduction, classification, tracking through resolution and re-validation in JIRA after fix in QA environment.
  • Interacted closely with PM, Tech Leads, development and business teams regarding overall product design, feature enhancements and project schedules.
  • Documented, reviewed, re-prioritized and updated 'QA Strategy and Approach' due to rapid design and development changes to ensure full test coverage and meeting project milestones.
  • Mentored and trained other QA members on WDPRO process, tools and applications.
  • Designed, implemented and maintained testing framework and tools to support test automation in Java using jBehave.

Environment: Java, Linux, Apache Maven, JavaScript, CMS, MySQL, jBehave, RESTful Web Services, WiKi, Perforce, Selenium etc.

Lead System QA Analyst

QualComm Inc,

Jan 2010Jul 2011

Projects: Vive 1.0 (CAS Application), MySourceJ (HRIT Application), Marketing-Support

Responsibilities:
  • Worked as QA Lead on Vive project to prioritize, manage, track, coordinate and update the project milestones on daily basis to Stakeholders and upper management.
  • Designed, developed, executed and tested RESTful Web Services using SoapUI Tool for Vive.
  • Developed JUnit test cases to test Java code for Vive backend APIs.
  • Executed Vive end-to-end integration test scenarios with 3rd party vendor.
  • Deployed and tested Vive application on various mobile devices like iPhone, Android, Verizon Wireless and other Smart Phones.
  • Performed functional testing of web based Marketing Support & Salesforce applications.
  • Worked with HR-IT team on MySource application to automate enhancements using QTP.
  • Developed, supervised, monitored and maintained test automation scripts in QTP.

Environment: Java, Apache Maven, JavaScript, JDBC, XML, Oracle10g, SQL Developer, REST Web Services, QualityCenter, Salesforce, QTP, Jmeter etc.

Sr. Test Engineer - Backend Systems

Walmart.com,

Mar 2005Nov 2009

Project: SCMT Tool, Avocado (CS Application), CRM and PIM Applications.

Responsibilities:
  • Worked as automation lead for onshore and offshore teams. Coordinated, tracked, managed, and prioritized automation and maintenance work for both the teams.
  • Developed and tested end-to-end integration test scenarios for Walmart.com and MarketPlace.
  • Coordinated with Business Teams to implement new functionality for Walmart.com web pages.
  • Participated in Release, UAT testing and involved in testing Emergency Bug Fixes..
  • Provided test progress reports and attended review meetings.
  • Developed, Analyzed and Tested XML scripts to test Supply Chain Management functionality.
  • Created python scripts for generation and transmission of XML data files to various vendors.
  • Created, Supervised and Monitored backend test automation scripts written in Java/Selenium, Python.

Environment: Java, JSP, JavaScript, JDBC, XML and EDI on data interfaces, external databases on Oracle9i, MySQL, Shell Scripts, Web Services, QualityCenter, SilkTest, Selenium etc.

Sr. QE Engineer

Wells Fargo Bank,

Jul 2004Mar 2005

Project: Bill Manager - CSA (Customer Service Application)

Responsibilities:
  • Designed and developed testing strategies, Test Plans, Test Cases for web based applications.
  • Analyzed and reviewed functional Specs for functionality and testability of the application.
  • Performed Unit, Integration, Functional, System and Regression testing.
  • Hired, mentored and managed the allocation of resources with in the group.
  • Modeled and set up of test datasets for functional testing as well as any client demos.

Environment: Java Swing/JSP/HTML based client interface with Oracle 9i as backend database. Web logic is the Application server running on Windows Server 2003.

Software Design Engineer in Test (SDET-2)

Microsoft Corporation,

Nov 2003Jun 2004

Project: Matter Management (Corprasoft Legal Desktop 7.0) - LCAIT

Responsibilities:
  • Reviewed functional Specs for functionality and testability of the application
  • Created test plans, test cases, test reporting, established project milestones, anticipated and addressed project obstacles, coordinated meetings for issue resolution and escalation.
  • Created SQL scripts for backend SQL testing including database backups and restoration.
  • Followed Agile Development method for finding issues during development process.
  • Setup Test and UAT servers, install builds, perform BAT, BVT and Critical Path testing
  • Performance comparisons for various builds of the application.

Environment: Web Based .Net application, Win 2003 server, IIS 6.0, SQL 2000, NT batch, COM+

Senior QA Analyst

Capital One,

Sep 2002Sep 2003

Project: Online Account Services

Responsibilities:
  • Used custom coded Web Services testing framework for testing the Distributed web services.
  • Created and executed automation scripts for functional and regression testing.
  • Maintained QA department for this project including managing timely releases. Instructed, Motivated and Mentored junior engineers both onsite and off-shore.
  • Held weekly seminars for knowledge transfer between different departments and implemented Extreme Programming methodology.
  • Provided technical interpretation, understanding of resources and business customers to ensure requirements are gathered appropriately, defined accurately and implemented promptly.

Environment: Web interface created with JAVA/JSP connecting to MySQL and Oracle 8i back end database.

QA Engineer III

Sabre Inc,

Oct 2000Aug 2002

Project: Sabre Qik-Access

Responsibilities:
  • Modeled the test datasets for functional testing as well as any client demos.
  • Generated WinRunner test scripts and converted manual test cases to automate test scripts
  • Reviewed Functional specifications and Test specifications and triage bugs
  • Ensured 3 timely releases of this new product, including GA and FCS releases.

Environment: JAVA Swing on the GUI, J2EE on rule engine, JDBC on data interfaces, testing on Windows NT based clients, external databases on AS400, DB2 & Oracle, MS SQL server.

System Administrator

DHL Worldwide Express,

May 1997Sep 2000

Project: Online Shipment Tracking System.

Responsibilities:
  • Worked as UNIX and Oracle database administration for the software support division.
  • Designed database schema and developed stored procedures for database access.
  • Created V-user scripts using Load Runner7.2. Recorded all the activity between a database client and server for load testing. Stress testing to check the performance of different screens.

Environment: UNIX (Solaris 6.0), JAVA/C++/HTML, Oracle 8i database, Netscape enterprise server.

Education

MBA

Institute of Management Studies,

1997

BS

Kanpur University, Kanpur, Uttar Pradesh

1994

Additional Information

TECHNICAL SKILLS: 
 
Programming Languages: Python, C#, Java, VB Script, Shell Scripting 
Database Systems: MySQL, SQL Server 2000, ORACLE 8i/9i/10g, PL/SQL 
Automation Tools: Automated GUI Testing using WinRunner, SilkTest, HttpUnit, Selenium, 
QTP10.0 etc. 
Web Tools & Technology: ASP, .NET framework, XML, XSL, VB Script, Java Script, HTML, J2EE, 
EJB, JSP, ANT, JDBC, JDOM 
Defect Tracking System: MS Studio 2.10, QualityCenter, ClearQuest, DDTS, DTS, Remedy, JIRA 
Version Control Tools: Microsoft Visual Source Safe, Rational ClearCase, CVS, Perforce 
Web Servers: MS IIS, Apache, Web Logic 8.0, JBoss 
OS: Mac OSX, Windows XP, Win 2000, UNIX (Linux, Sun Solaris, AIX)
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