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Your Name

Team Lead

Santa Clara, CA

your.email@example.com
111-222-3333
www.your-website.com

Work Experience

Team Lead

Hi Tech,

Jun 2011Current

Project: Hi Tech
Testing Type: Black Box, Automation and White Box testing

Kabam: Its an interactive entertainment company that creates free-to-play games for social networks. But Kabam games are different from the "mass market/casual games" that have dominated news to-date. Kabam games are designed to appeal to the growing number of serious gamers and game enthusiasts who are also engaged in social networks
Responsibilities:
  • Hiring new QA and give training
  • Preparing test plans from client requirements
  • Taking care of all releases.
  • Directly interacting with client
  • Giving training to new QA in the offshore team
  • Leading team of 5 people onsite
  • Giving presentation to the business user/marketing people in different world time zone on new project releases
  • Gathering requirement from game, producers, platform and players team
  • Performed white box testing
  • Given testing estimation for manual as well as automation testing
  • Worked in Agile SDLC(mainly in SCRUM)
  • Discussed bugs with development team in triage meeting
  • Handling offshore team of 10
  • Done code optimization and review code written by other team member for automaton
  • Done Regression, Functional, User Acceptance and Integration testing
  • Sending weekly reports to management
  • Doing Load testing using JMeter
  • Doing API testing

Team Lead

Paypal-eBay,

Jul 2010Jun 2011

Project: Hi Tech
Environment: Java
Automation Tool: Selenium
Testing Type: Black Box, Automation and White Box testing

Paypal: PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to traditional paper methods such as checks and money order. PayPal account can be funded with an electronic debit from a bank account or by a credit card. The recipient of a PayPal transfer can either request a check from PayPal, establish their own PayPal deposit account or request a transfer to their bank account.

Responsibilities:
  • Hiring new QA and give training
  • Preparing test plans from client requirements
  • Prepared Test suites, Test harness and take care of test coverage
  • Taking care of all releases. (Paypal has every 2 week release)
  • Directly interacting with client
  • Managing offshore team of 15 people
  • Giving training to new QA in the offshore team
  • Leading team of 6 people
  • Interacting with the users
  • Giving presentation to the business user/marketing people in different world time zone on new project releases
  • Gathering requirement from Product and Business users
  • Design framework for Selenium automation
  • Verified backend data writing complex SQL queries
  • Performed white box testing
  • Given testing estimation for manual as well as automation testing
  • Worked in Agile SDLC(mainly in SCRUM)
  • Discussed bugs with development team in triage meeting
  • Done code optimization and review code written by other team member for automaton
  • Done Regression ,Functional, User Acceptance and Integration testing

QA Lead/QA Manager -- -- (Consulting)

ADP Taxware (Consulting),

Mar 2010Jul 2010

Role: QA Lead/QA Manager---- (Consulting)
Project: Finance application
Environment: Dot Net, Oracle, SQL, Java
Automation Tool: QTP-10.0(Quick Test Pro),
Testing Type: Black Box, Automation and White Box testing

ADP Taxware: Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and about 570,000 clients, is one of the world's largest providers of business outsourcing solutions.
Responsibilities:
  • Sending weekly status report to QA Manager
  • Prepared Test Plan, Test suites, Test harness and take care of test coverage
  • Directly interacting with client and Managed Offshore Team
  • Managed from QA to production
  • Leading team of 8 people
  • Gathering requirement from Business Analysis and creating test cases
  • Designed and Prepared structured framework for client from scratch using QTP 10.0
  • Given testing estimation for manual as well as automation testing
  • Verify test cases written by team
  • Worked in Agile SDLC(mainly in SCRUM)
  • Discussed bugs with development team in triage meeting
  • Review code written by other team member for automation
  • Prepared Release document
  • Map the requirements with developed application
  • Done Regression ,Functional, User Acceptance and Integration testing

QA Manager

Western Union Bank,

Apr 2009Mar 2010

Project: Finance application, Data ware house projects
Environment: Dot Net, Windows, Oracle, Java, SVN
Automation Tool: QTP-10.0, Loadrunner , Silk
Testing Type: Black Box, Automation and White Box testing

Western Union Company: The Western Union Company (NYSE: WU) is a financial services and communications company based in the United States. Western Union has a number of divisions, with products such as person-to-person money transfer, money orders, and commercial services.
Responsibilities:
  • Given training to new joining of manual and automation
  • Interacting with the users
  • Involved in code review
  • Designed framework for automation and maintain libraries using QTP
  • Coordinating with offshore testing team
  • Prepared test plans as per the business requirements Document (BRD)
  • Reviewed User Requirements, Use Cases and Detailed Designs to develop Test Cases
  • Worked with version control VSS and CVS
  • Developed SQL queries to test the Database values for data Integrity
  • Track defects, which include adding defects, repairing open defects, testing a new build of the application, and analyzed defect data using Quality Center
  • Involved in UAT testing of the whole application.
  • Attended weekly meetings on project status and walkthrough's and standup
  • Responsible installing and running builds in Cruise Control
V) Company Name: BC Hydro-Consulting

California Independent System Operator

CAISO,

Jul 2008Mar 2009

-(Consulting)
Position: Team Lead
Project: MRTU (Market Redesign Technology Upgrade), TARS
Environment: Java, XML, HTML
Automation Tool: QTP-10.0(Quick Test Pro),Loadrunner -9.0, Quality Center-10.0,
Testing Type: Black Box, Automation and White Box Testing

California CAISO: The California Independent System Operator is a not-for-profit public-benefit corporation charged with operating the majority of California's high-voltage wholesale power grid.
Responsibilities:
  • Done manual, automation and white box testing
  • Converted manual test case into automate test case
  • Worked with Project Management to pick the highest risk areas of the application to automate
  • Designed documents like Business Test case diagram, Sequence diagram
  • Interacting and managing with Offshore team
  • Followed all coding QA standards while doing documentation of the code
  • Designed and preparation of plans, specifications and estimates for projects
  • Prepared and presented presentations of automation to senior management
  • Done White Box testing and analysis the code for optimizing
  • Responsible for coordinating the verification meetings with different QA teams
  • Tracked, reviewed and analyzed the defects using Mercury Quality Center(QC)
VI) Company Name: Alea Software

Senior QA Automation Engineer

Online Gaming,

Sep 2007Jul 2008

Project: BlackJack , Roulette and Slots
Environment: Java, JavaScript
Automation Tool: Test Complete and JMeter
Testing Type: Black Box, Automation and White Box

Alea Software: It's a development house that provides leading edge consumer games, a revolutionary gaming platform and advanced ecommerce system.
Responsibilities:
  • Interacted with developers and users to analyze business requirements and functional specifications of the project.
  • Involved in all aspects of the software development life cycle.
  • Done load testing by doing failover and load balance using JMeter
  • Performed Regression testing, Functional testing, User Acceptance testing and Integration testing.
  • Involved in backend testing (Data Validation Testing) by writing SQL queries.
  • Executed test cases manually and verified actual results against expected results.
  • Involved in root cause analysis of defects.
  • Generated Test Scripts using Vu Gen and monitored graphs using JMeter
  • Detected, Reported and Tracked bugs using Clear Quest/ Quality Center.
  • Actively participated in team meetings to discuss the progress of testing.
  • Wrote test plans and test suites for back-end servers, administration system, and game clients applications.
  • Built and maintained QA's web server. Installed, configured, and managed open-source bug tracking and test tracking database applications.
  • Streamlined daily build, distribution, and testing procedures
  • Identified serious performance issues
6VII Company Name: KMG (Key Management Group)

Software QA Automation Engineer

Insurance and Health,

Sep 2003Sep 2007

Environment: Dot Net, JavaScript, Web Server Web logic: Application, Windows 2000/XP, Oracle 9i, XML,
Automation Tool: QTP(Quick Test Pro), Selenium, Silk, Loadrunner and HP QC
Testing Type: Automation, Manual and White Box testing
Project: Equine Mortality, Bond, Fidelity, Excess Liability

Client: Great America Insurance Company (GAIC)
GAIC: Great American Insurance Group and America Financial Group (AFG) is a holding company based in Cincinnati, Ohio. It is a Fortune 500 company whose common stock is listed on the New York Stock Exchange and NASDAQ.
Responsibility:
  • Involved in reviews, Integration Testing, Regression Testing, Functional Testing
  • Worked with SQL Server
  • Used Data Driven Testing technique to test the functionality with multiple set of data
  • Bug reporting using Quality Center (QC)
  • Responsible for developing test scripts and cross checking with Business Requirements
  • Worked as a team with other QA testers to ensure that all projects are executed accurately and completely and assisted other testers with account selection, clarification of ambiguity with test results and general questions that arise.
  • Generated weekly Status Reports to the team manager & participated in weekly status meeting with Team members, Team managers, Business analysts & Technical team.

Additional Information

Technical Expertise:
  • Defect tracking software: Clearquest, Bugzilla, Mantis, FogBugs, Mercury Quality Center
  • Source control software: CVS, GITS and subversion
  • Operating System: Windows, Linux
  • Browser: Internet Explorer, Firefox, Netscape, Opera and safari
  • Automation: QTP, Selenium, Load Runner, JMeter, Test Complete
  • Programming Languages:,Java, VB and HTML
  • Database: SQL and Oracle

Managing Testing Process/Performing Testing:
  • Experience in successfully coordinating and leading teams of testers
  • Hands on testing capabilities with n tier, database driven ecommerce system(both
Web and proprietary protocols)
  • Excellent management skills to handle team
  • Very flexible to work in a team or lead a team

Documentation and Training:
  • Extensive expertise in writing project specification, FAQs, Business cases, Test Plan, PRDs, Readme documentation and release notes
  • Excellent in giving training to junior QA to ramp up in work
  • Having extensively knowledge on almost all automation tools as well as all testing practices

Project Management:
  • Proven success in managing multiple project simultaneously
  • Extensive expertise in software development life cycle gained through managing a variety of projects successfully producing, testing, and releasing software products and websites.
  • Skilled at establishing project structure, Estimation, timeline, communications, and operations.
  • Excellent in building a new QA team from scratch
  • Ability to successfully manage projects requiring contact with customers and strategic partners.
  • Competent at managing ongoing relationships with outsourced agencies to ensure value added benefits.
  • Proficient at supervising activities, day-to-day tasking, hiring and mentoring medium to large project teams.
  • Extensively worked on planning and execution the multiple projects at the same time

Key Achievement:
  • Paypal: It's a very big organization so document plays a big role to handle all process. But lacking part was in Paypal as there was no document for a new QA Engineer. So as a QA lead, I prepare an archive where all process is documented which can be very handy to new QA Engineers. This archive, is prepare in such a way that anyone can read and understand.
  • Western Union: Implemented QTP automation and design framework. It includes:
Prepare Test cases, functional libraries and automation templates.
  • BC Hydro: Logged 900 bugs and became first QA Engineer in the history of BC Hydro who has logged these many defects.
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