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System Specialist /Architect

your.email@example.com
111-222-3333
www.your-website.com

Summary

  • Over 14 years experience in Software Quality Assurance with Software manufacturing, online retailing, and financial industries exploring GUI automation, functional testing, regression testing, platform compatibility testing, back end testing, load and performance testing, test case development, test planning and test matrix development for mainly web based and mobile applications.
  • Experience setting up release management, build automation, configuration management, and revision control processes to improve product quality and for rapid product delivery.
  • Experience with market leader Enterprise Portal software product, Digital Media products, Mobile applications, online retail application working in various roles - core contributor role as Automation engineer, leader role as Automation Lead and strategic managerial roles as QA architect and QA manager.
  • Over 9 years of experience leading, managing multiple QA projects for enterprise software products release by working with geographical dispersed team through technical leadership, mentorship, training, developing and improving QA strategy, scheduling and through managing resources.
  • Specific areas of expertise include managing, leading, scheduling, planning and executing QA process for multiple products in Agile scrum as well as Water fall SDLC. Also expert developing manual and automation test strategy, test planning, test matrix/platform supports. Unique expertise includes setting up/working with off-shore team and increase their quality and quantity of contribution through leading, training and Mentoring.
  • Excellent analytical, problem-solving, multi-tasking, strong verbal and written communication skills along with solid work-ethics and goal oriented personality.

Work Experience

System Specialist /Architect

Macy's System and Technology,

Sep 2012Current

Products: ConnectShip (store fulfillment), PFL (fulfillment core logic), WMS (warehouse fulfillment), MCHUB (Service layer), Macys.com ( retail site)
Technology: Mainframe, .net, JAVA, WSDL, JMS
MST was formed in 1985 to consolidate the diverse data processing operations of Macy's, Inc. (Macy's). Long recognized in the retail industry for its leadership position in technology, MST provides an integrated line of high-performance retail, electronic commerce, and data warehouse systems for use at all levels within Macy's. Direct to Consumer group of MST currently supports over 2 billion dollars of revenue with year to year growth of more than 30%.
  • Hired to create formal test automation team for various projects of Direct to Consumer group
  • Started working with one group at time ( Connectship, PFL, WMS, MCOM)
  • Create POC for individual products by selecting tools and technology
  • Helped hire skilled automation engineers per product group based on expertise in technology
  • Introduce QTP, SOAPUI pro, Selenium as tools for different group to support future continuous integration test execution
  • Integrated tools with HP ALM, Cucumber, Junit and Jenkins to support product groups process and reporting need.
  • Onboard , mentor and lead newly hired automation and performance engineers
  • Partner with Macy.com architects to setup continuous improvement processes for Direct to Consumer
  • Created short term solutions for test data challenges and provided suggestions for long term test data framework
  • Currently working with Warehouse Management product group to start and setup Test Driven Development process by hiring and creating POC using Cucumber or Jbehave, Selenium, Junit,, Maven, Jenkins.

QA Manager

Purchasing Power LLC, Atlanta, GA

May 2011Sep 2012

Products: purchasingpower.com (Store front), Comet (Customer support application) , BST (a web service layer)
Technology: JAVA, JSP, WSDL, JMS
QA tools: HP Quality Center, Selenium, Junit, Maven, Hudson, AP Test Manager, Toad, Jmeter, SoapUI
SDLC: Agile Scrum
QA Team size: 4 QA Engineers
Founded in 2001, Purchasing Power offers what has become one of the country's premier purchase programs for employees. The Atlanta-based company has been tapped for the "fastest-growing" list by several leading business publications, including Entrepreneur and Inc.magazines. To date, Purchasing Power has serviced more than 400,000 orders from employees of leading companies and organizations across the U.S., from Fortune 500 to government agencies.
  • Hired to setup formal QA organization and software release methodologies for purchasing power products that generates over 190 million.
  • Manage, lead, plan, execute and delivered testing for entire product suites.
  • Improving product infrastructure, product requirements, builds, configuration and development practices by influencing various groups (i.e development, product management, infrastructure, etc.), setting expectations, providing technical guidance and defining formal processes to create sustainable product delivery.
  • Introduced maven, Jenkins (Hudson) for automated builds.
  • Working on reducing QA test cycle, while improving test effectiveness and delivering high quality products by introducing automation, performance testing, load testing, test-platform-matrix, test data selection and by creating formal QA processes.
  • Worked on QA test tool assessment, procurement and implementation. Currently implementing Quality center for QA, Blue print for BA s and JIRA for development group.
  • Introduced selenium, junit, and maven for automating web application testing. Jmeter and SoapUI for automating web service testing.
  • Created data driven automated test scripts for web service layer and browser testing.
  • Improved regression test case and back-end test case selections using tools like Pairwise test selection.
  • Created SharePoint QA site with blogs, wiki, discussion groups, shared documents for better team communication.
  • Constantly mentor QA team members to improve QA and technology skills to deliver high quality products.
  • Introduced formal product performance and load testing. Currently working on setting up ongoing performance and load testing for future releases.
  • Involved in hiring/staffing, performance review, and other managerial activities

QA Manager

Qualcomm, Atlanta, GA

Sep 2009Apr 2011

Products: Firethorn mobile banking, SWAGG
Technology: JAVA, JSP, JSON, Objective C,
QA tools: TTP, QTP, HP Performance Center, HP Quality Center, Selenium, Junit, Maven, Hudson, Version One.
SDLC: Agile Scrum
QA Team size: 8 QA Engineers, 1 intern, 1 contractor and a QA Lead
QUALCOMM is a fortune 500 company and world leader digital wireless telecommunications products and services based on its code division multiple access (CDMA) technology and other technologies. Firethorn Mobile Banking application is a banking, payment and commerce solution that support all major carriers and devices.
SWAGG is an innovative mobile gift card, retail and coupons application which supports all major smart phones. It also has an optimized mobile web site and a PC web site application.
In last year worked on 3 major Mobile banking releases, and worked on the brand new SWAGG products for its PC website, Optimized Mobile Web Application, iPhone Client Application and Android Client Application.
  • Manage, lead, plan and execute Performance, Automation, Device testing and Regression testing for both Mobile banking and SWAGG applications with on shore and offshore team.
  • Improve and setup ongoing performance and automation process for existing mobile application.
  • Clearly define mobile device testing/certification process, device test matrix, procure devices for successfully device coverage.
  • Improve regression test and platform/device coverage using partition matrix ( similar to Pairwise test selection)
  • Plan, lead, manage QA for outsource project over 2 million $ over six month.
  • Introduce SharePoint to the QA team and improve communication using blogs, wiki, discussion groups, yammer and shared documents.
  • Introduce Shark and Instrument ( both apple tools for performance) for performance testing SWAGG application on apple simulator and actual device
  • Introduce and create an effective automation frame work using Selenium, Junit , and Maven. Setup continuous integration testing using Hudson (test as product builds) to improve testing in Agile Scrum.
  • Created a QA scrum team and act as a Scrum master.
  • Involved and successfully hiring/staffing, performance review, and other managerial activities
  • Generate progress reports for executive management.
  • Acted as QA program manager for outsourced development projects.
  • Currently working on Android automation for function testing and performance testing.

QA Architect /Manager

Open Text, Austin, TX

Oct 2004Sep 2009

Products: Rich Media Services, Vignette Media & Vignette Builder 
Technology: JAVA, JSP, Adobe Air, Adobe flash, spring frame work, AJAX, Vignette Content Management 
QA tools: Junit, Selenium, Jmeter, Test Director, CrusieControl, JIRA, VM Logix 
QA Team size: 12 QA Engineers and a QA Lead

Rich Media Services and Vignette Builder

Open Text,

2007 2007

are brand new products started in mid 2007. Rich Media Services is designed to provide a framework for organizations to manage and deliver content (games, ring-tones, movies, etc.) to any web-enabled device and provides tracking and analysis designed to ensure content reaches the intended audience with the desired effect. Product is following agile scrum process with goal to rapidly deliver high quality product to meet the customer requirements.
Vignette Media is a digital publishing platform; the first completely integrated content, rich media, and video management solution designed specifically for the business needs of Telecommunications, Media and Entertainment companies. Vignette Media allows marketing and media professionals to add, manage, and publish rich media and video assets to their Web experience in an easy, relevant and engaging way through a single user interface; a single solution for all online content needs.
Total of 7 successfully release (4 RichMediaServices & 2 Vignette Media) in last 2 years to customers like EA games, Mercedes Benzes of USA and Fox News to become profitable project in record time in company's history.
  • Successfully initiated, evaluated and selected QA tools to meet the product and process requirements.
  • Implemented design, code and test reviews - developed QA automation solutions and by recommending appropriate variances.
  • Successfully schedule, plan and execute multiple (Rich Media Services and Vignette Builder[1]) product releases through evaluating the resource needs product release, coordinating with on-shore and off-shore team through technical mentoring, training, task assignment, and progress report generating and tracking and by constant communication.
  • Effectively deliver high quality product in time with GUI automation Tests, Unit Tests (running daily through continuous integration) functional tests, regression tests and Scenario based testing.
  • Successfully designed qa training and effectively and rapidly ramp up skills for the new products and for the new QA tools.
  • Involved in research and development of new technologies to improve QA and guided technical direction of projects.
  • Involved and contribute through hands-on test development and execution as needed.
  • Worked with customer support group for Media enablement, customer issues and prioritizing issues for Development team and delivering efixes and service packs when needed.
  • Worked with Sales and Marketing for Vignette Media product. Worked on product enablement for each new release, provided them with working VMware environment and involved in customer demos when needed.

Education

MBA in Business

Georgia State University,

2001

MS in Engineering

University of New Haven,

19971999

BE

(Engineering) L.D.College of Engineering,

1995

Additional Information

TECHNICAL SKILLS: 
Languages: JAVA, Objective C,JSP, HTML, XML, SQL, Visual Basic, C, C++, Python, Groovy, WSDL 
Databases: Oracle ,SQL Server, My SQL, MS Access, Sybase, and DB2, LDAP servers ( OpenLDAP, sun directory server etc.) 
Application/ Web Server: Sun Glassfish App Server, JBOSS, IBM WebSphere Application Server, BEA WebLogic Server, Sun(TM) Java System Application Server and Apache Jakarta Tomcat, JRun, Apache webserver, and IIS, 
Operating Systems: Windows, Solaris (sparc), Linux (Red Hat, Novell SUSE,Ubuntu), AIX, and HPUX 
Automation Software: Jmeter, Selenium, Junit, Apache Ant, Maven, MonkeyRunner , Robotium, QTP, SILK Test, Win Runner, Load Runner, Silk Performer 
Other Software: VM Logix, VM Ware, Cruise Control, Hudson, HP ALM (Quality Center), Perforce, MS FrontPage, MS Visio, Rational Rose, Visual Studio, Android SDK, Eclipse, Cucumber, Jbehave, SVN, Xcode, Visual Source Safe, StarTeam, Embarcadero studio, XML Spy and SAP Gui 
SDLC: Waterfall, Agile Scrum, TDD in Agile
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