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Your Name

Application Development Manager/Sr. Project Manager

Teaneck, NJ

your.email@example.com
111-222-3333
www.your-website.com

Summary

  • Software Application Development Director/Project Manager with proven ability to manage development and Quality Assurance teams in delivering complex systems on time and within budget.
  • Certified Project Manager with both the PMP (Project Management Professional) and ACP (Agile Certified Practitioner) certifications.
  • Skilled in managing in-house, remote and offshore resources.
  • Demonstrated excellence in all aspects of the Project Management Life Cycles.
  • Solid knowledge of the Software Development Life Cycles.
  • Able to collaborate with all department heads and serve as a Business/Technical Liaison.
  • Strong business knowledge in the Financial, Insurance, Pharmacy, Education and Medical Industries.
  • Familiar with the development of e-commerce websites.
  • Able to manage annual budgets and the overall planning process for areas of responsibility.
  • Knowledgeable in Contract and Vendor Management.
  • Extremely Customer Service oriented.
  • Adept at problem solving, hard working, able to multi-task effectively.
  • Outstanding training, leadership, and communication skills.

Work Experience

Application Development Manager/Sr. Project Manager

TASKSTREAM, LLC, New York, NY

Mar 2011Current

Responsible for overseeing the software development activities of a 30+ and growing software development team.
  • Oversee the software development processes.
  • Manage all phases of the product development lifecycle.
  • Liaise and coordinate work between Business Analysts, Project Managers, Developers and QA.
  • Develop and maintain best practices in software development processes.
  • Manage Software Development and Release Plan, including communication with all departments about the plan.
  • Create and manage internal and external facing documentation (e.g. project timelines, Intranet, monthly management reports, systems documentation etc.).

Project Manager Consultant

Medco Health Solutions Inc,

Feb 2010Mar 2011

Managed the Development and Quality Assurance teams responsible for building web services using service oriented architecture.
  • Planned, scheduled, managed and tracked project tasks for cross functional teams.
  • Facilitated daily scrum meetings for onshore and offshore team members.
  • Ran weekly core team meetings and produce management reports.
  • Conducted Code Review Sessions.
  • Worked closely with senior technology management and other business-side project management organizations.
  • Coordinated meetings in order to elicit and cross-reference business requirements.

Director of Software Development

OPUS-ISM, LLC, Little Falls, NJ

Oct 2008Dec 2009

Managed the Development and Quality Assurance teams for a software development organization specializing in pharmacy management and pharmacy benefits.
  • Managed teams of software developers and quality assurance analysts in the full life cycle development of Opus-ISM's full product suite that is developed across multiple technologies. Technologies include but not limited to C#, *.NET, PHP, JAVA, and SQL Server. The team of 23 is located locally, out of state, and out of country.
  • Served as the point-person for all product development initiatives. Responsible for taking ownership of the product suites offered and responsible for assessing the existing processes and implementing new mechanisms or processes to improve development and product deliverables with a focus on customer satisfaction.
  • Liaison between the Development Department and the IT, Product Management, Customer Service, and Sales Departments.
  • Managed and assist upper management in developing of the individual team budget within the R&D organization, focusing on concepts of ROI in all decisions.
  • Managed R&D projects in a timely and cost effective manner using R&D project management standards. Receive assignments in the form of objectives and establishes goals to meet objectives. Provide guidance to subordinates to achieve goals in accordance with established policies.
  • Developed polices and procedures in Software Development in the area of Coding Standards, Source Control and Release Management.
  • Responsible for the Hiring, Firing, and Training of the staff.

Application Development and Support Manager

TOKIO MARINE MANAGEMENT, New York, NY

Mar 2007Oct 2008

Managed the development and support teams for the NY Branch of a Japanese Insurance Company based in Tokyo
  • Managed a team of developers who maintain all IT systems for the entire organization: The team of 7 supports every business function in the organization. They are also responsible for handling inquiries from the Home Office in Japan. They have a wide range of skills including but not limited to Microsoft .NET, C#, JAVA, MQ Series, Visual Basic, SQL Server, and the Mainframe.
  • Managed Vendors and Outsourced Staff: The IT organization also utilizes many vendor products and uses outsourcing for some of the development. I managed this in addition to the development that is done in-house.
  • Implemented a Project Framework: Worked with the PMO to establish a project framework that is used throughout the entire project lifecycle.
  • Participated in a Drafts Payable re-engineering task force to minimize open items: The task force was tasked to optimize the Drafts Payable procedures to improve the effectiveness & efficiency of the process to have less than 1000 open items (beyond 90 days). The steps taken to re-engineer this process became the guidelines used to re-engineer other weak processes.
  • Became Certified in ITIL Foundations: Took the ITIL Foundation certification and worked with many process owners in developing ITIL processes. I was nominated to be the Subject Matter Expert for the Change Management, Release Management, and Configuration Management processes. Additionally I was instrumental in helping the company be compliant with JSOX (Japanese version of Sarbanes Oxley).
  • Instrumental in Implementing Microsoft Project Server and Time Sheet Accounting: Developed procedures using Project Server to be able to manage Resources. This allowed the department to be able to better estimate the target date for project deliverables.

Application Manager

THE RESERVE, New York, NY

Nov 2005Mar 2007

Reported to the CIO, managed a staff of 7 organized into 3 teams: Internet, Distributed Team, Vendor Support and Development that developed financial applications. .
  • Asked to manage the Web Team: After only 2 months with the company was asked to straighten out this team, integral for both internal communication and external customer relations. Using leadership skills and technical expertise increased productivity and reduced errors and complaints.
  • Built Common and Custom E-Commerce websites: Worked with the Sales and Marketing teams to create customized websites in addition to the common website for all customers which are a huge attraction for generating interest in our company.
  • Eliminated the cost of outsourced UNIX support staff: By guiding the migration from JAVA\UNIX web applications to the latest version of JAVA/Websphere running on the IBM Mainframe.
  • Implemented the Bloomberg Portfolio Order Management System: Replaced the previous system with one that has made major improvements in the Portfolio and Accounting business areas.
  • Built the Data Warehouse for the company: Designed and developed Data Warehouse database tables. This application is an integral piece for Sales and Marketing's efforts to gain new business.
  • Developed IT SAS70 Procedures: Developed procedures for requirements gathering, design documentation, and test plans, to pass the SAS70 audit and to bring order and efficiency to a department previously in chaos unable to meet demands from Sales and Marketing.
  • Became the liaison between the business areas and all IT Vendors: Eliminated the frustration of the business units dealing directly with the vendors by becoming the single point-of-contact improving the situation for the business areas and vendors.

Project Manager/Technical Business Analyst

INSURANCE SERVICES OFFICES, INC, Jersey City, NJ

May 2000Oct 2005

Developed insurance and financial applications that generated over $1 million each year per system: Managed projects utilizing cross-functional teams with members from development, database administration, infra-structure, quality assurance, security, configuration management, and business areas.
  • Saved up to $100,000 per year: By removing all Third Party Vendors and developing software in- house. Additionally sped up dramatically application enhancements and boosted morale of developers.
  • Instrumental in helping the organization achieve Capability Maturity Model Integration (CMMI) certification: Was a member of a core team that developed the requirements, and design templates. This opened the door to bid on contracts not possible without certification by demonstrating the ability to build quality systems utilizing strong Project Management skills.
  • Led the way from Microsoft shop to JAVA shop: Managed one of the first JAVA projects when the company changed from Microsoft to JAVA. This project developed many reusable components that are now the basis for the continuing development in JAVA, thus reducing overall development.
  • Automated the Multi-Line Class Table Manual: A huge revenue generating system as any General Liability, Crime, Property or Fire Insurer needs this information to write Insurance Policies. The paper manual was a huge frustration for customers. Once the new web application, with search functions, was implemented all existing customers in Commercial Lines signed up for this product.
  • Developed the Commercial Lines Electronic Manual on the Web in Microsoft .NET, C# and SQL Server: A huge revenue generating product, as nearly all Insurers who deal in Commercial Line Insurance signed up for this Manual.
  • Shortened the development cycle: Implemented revenue making projects earlier than expected by instituting iterative delivery of software. Also, re-engineered business processes saving time, resources and money.
  • Conducted code review meetings: Each developer was assigned another team member to review their code and present the code to the team.

VP Technical Services/Research and Development

MEDICAL REGISTRY SERVICES INC, Hackensack, NJ

Feb 1989May 2000

Developed a Tumor Registry software system that was leased to over 500 hospitals nationwide.
  • Grew the IT Department: From a 2-person department to 10 people in two divisions, Development (6 developers who developed new programs and maintained the system) and Services (the Help Desk that provided technical support to external customers and field representatives).
  • Created the Network Version of the Tumor Registry Application: Created the industry's first network version of the tumor registry system in only 6 months which positioned Medical Registry as first to market and the leader in the industry.
  • Created Software Development Procedures: Using knowledge of the Software Development Life Cycle (SDLC) developed a set of standard procedures for everyone in IT to adhere to enabling both new hires and existing staff to do their jobs better.
  • Earned the distinction of being the best service provider in the industry: Provided the training for the Help Desk to service customers, Application Development staff to maintain and enhance the application, and the Field Staff to give demos to potential customers.
  • Re-engineered the development of the customization needed per client from 2 weeks to 1 day.
  • Created Benefit Packages: To attract and retain talent created a competitive benefit package and appropriate personnel policies.

Previously a Senior Technical Analyst with the Federal Reserve Bank of New York responsible for the FedWire and Accounting Applications.

Education

Information Management

Stevens Institute of Technology, Hoboken, NJ

BS in Computer Science

Brooklyn College, Brooklyn, NY

Skills

Application/Tools: Microsoft Project, Microsoft Project Server, PS8, Intuit QuickBasic, Test Director, LoadRunner, WinRunner, Rational Project Suite (Rose, Clear Quest, Clear Case, AppScan, RAD), UML, Visual Source Safe, SubVersion, JUnit, JMETER, JTEST, Websphere, Microsoft Office Suite, Visio. Databases: MS SQL/SERVER, SYBASE, SQL ANYWHERE, MySQL, DB2, BTRIEVE, CACHE. Languages: C#, .NET, JAVA/J2EE, SQL, VISUAL BASIC (COM/ACTIVEX, DCOM, ADO, RDO, API, IIS, ASP), HTML, XML, VB SCRIPT, JAVA SCRIPT, PHP, SOAP, COBOL, REXX, Mumps/Cache, C, C++.

Additional Information

PMP 
PMI-ACP (Agile Certified Practitioner) 
ITIL Foundations 
CPCU (Chartered Property Casualty Underwriter)
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